People are freaking out that messaging service WhatsApp is down – Markets Insider

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Messaging app WhatsApp was back in service late Wednesday afternoon after an outage lasting several hours caused the service to be unavailable for several hours. 

“Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologize for the inconvenience,” a WhatsApp spokesperson told Business Insider in an email.

The Facebook-owned messaging app is among the most popular communications tools in the world, with more than one billion users. The app stopped working around 4:50 p.m. ET on Wednesday.

It was not immediately clear if the outage affected all of WhatsApp users worldwide, or what the cause of the outage was.

Wednesday’s outage occurred just as Facebook’s senior management was on a quarterly-earnings conference call with Wall Street analysts and investors. Facebook touted the popularity of new WhatsApp features during the call, never mentioning the big outage underway that very moment.

WhatsApp users immediately took to Twitter to voice their frustrations:

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